Privacy Policy

1. Who We Are

This website is operated by Valkoh, trading under the brand name Venhoma (“we”, “our”, “us”).

We design and sell premium menswear (t-shirts and shirts) and ship globally, excluding certain restricted regions.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

It applies to customers worldwide, including users in the EU, UK, USA, Canada, UAE, Australia, New Zealand, Japan, Singapore, and Nordic countries.

3. Information We Collect
a. Personal Information

When you place an order or interact with our site, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party gateways)
b. Account Information

If you create an account:

  • Username and password
  • Order history
  • Preferences
c. Technical & Usage Data

Automatically collected:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring URLs
d. Comments & User Content

If you leave comments:

  • Data entered in comment forms
  • IP address and browser data for spam detection
4. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Provide shipping and delivery updates
  • Manage customer accounts
  • Communicate regarding orders, returns, or support
  • Improve website performance and user experience
  • Prevent fraud and enhance security
  • Send marketing communications (only where permitted by law or with consent)
5. Payments

We do not store full payment details. Payments are processed securely via trusted third-party payment providers. These providers comply with international security standards (such as PCI-DSS).

6. Shipping & International Transfers

As a global brand, your data may be transferred outside your country, including to India and logistics partners worldwide.

We ensure appropriate safeguards are in place for international data transfers, especially for users in the European Economic Area (EEA) and UK.

7. Cookies & Tracking Technologies

We use cookies to:

  • Enable core website functionality
  • Remember your preferences
  • Improve performance and analytics
  • Support marketing and retargeting

You can control cookies through your browser settings.

8. Embedded Content & Third Parties

Our website may include embedded content (e.g., videos, images). These behave as if you visited the third-party website directly.

Third-party services (analytics, payment gateways, logistics, marketing tools) may collect and process your data under their own privacy policies.

9. Data Sharing

We may share your data with:

  • Payment processors
  • Shipping and logistics partners
  • IT and website service providers
  • Analytics and marketing platforms

We do not sell your personal data.

10. Data Retention

We retain your data:

  • As long as necessary to fulfill orders and provide services
  • For legal, tax, and accounting requirements
  • For fraud prevention and dispute resolution
11. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent (for marketing)
  • Request data portability

To exercise your rights, contact us at: hellovenhoma@gmail.com

12. GDPR & UK GDPR Compliance (For EU/UK Users)

If you are located in the EU or UK:

  • We process your data under lawful bases such as contract performance, legal obligations, and legitimate interests
  • You have the right to lodge a complaint with your local data protection authority
13. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

14. Restricted Shipping Regions

We currently do not ship to Iran, Pakistan, Afghanistan, and Bangladesh. Orders from these regions will not be processed.

15. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

17. Contact Us

For any questions about this Privacy Policy or your data:Valkoh (Venhoma)
 Email: hellovenhoma@gmail.com
 Website: https://venhoma.com

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